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Travel claims

All claims for the CUMIS Travel Insurance Program are administered by Allianz Global Assistance.

Make a travel insurance claim

Please contact Allianz Global Assistance directly or file a claim online at


In the event of a medical emergency, Allianz Global Assistance must be notified prior to any surgery being performed or within 24 hours of admission to a hospital. Emergency Medical Travel Assistance is available 24/7, by calling any of the following numbers:

Toll free within Canada/USA: 1-800-995-1662

Toll free International: 800-842-08420 or 00-800-842-08420 (if not available, please call collect)

Collect worldwide: 416-340-0049

Mailing Address:

Allianz Global Assistance

P.O. Box 277 Waterloo, ON, Canada N2J 4A4

Note: Presenting a false claim is a fraudulent act and will be reported to the Insurance Crime Prevention Bureau.

This product is underwritten by CUMIS General Insurance Company, a member of The Co-operators group of companies, and administered by Allianz Global Assistance. Allianz Global Assistance is a registered business name of AZGA Service Canada Inc. and AZGA Insurance Agency Canada Ltd.