Contact Us
Get help with your account, claim, and more.
Contact Centre
We’re here to answer your questions by phone. You can call us at 905-632-1221or
1-800-263-9120 (toll free,) send us a fax at 1-888-770-7951.
Hours of operation
British Columbia
Monday to Friday, 8 a.m. to 5 p.m. PT
Alberta and Saskatchewan
Monday to Friday, 8 a.m. to 5 p.m. MT
Manitoba
Monday to Friday, 8 a.m. to 7 p.m. CT
Ontario
Monday to Friday, 8 a.m. to 8 p.m. ET
Monday to Friday, 8 a.m. to 8 p.m. AT
CUMIS
P.O. Box 5065, 151 North Service Road
Burlington, ON L7R 4C2
Email us about any topic.
Customer Service and General Inquiries
Email: customer.service@cumis.com
Individual Life Insurance Quotes
Email: telelife@cumis.com
Media Inquiries
Email: media@cooperators.ca
Privacy Inquiries
Email: privacy.officer@cumis.com
Home and Auto Inquiries
Email: homeandautoinsurance@cumis.com
Retirement Services Inquiries
Email: groupwealthadmin@cumis.com
CUMIS Illustration
Contact our CUMIS TeleLife team for information on our products or to obtain an illustration.
Phone: 1-800-263-9120
Monday to Friday, 8 a.m. to 8 p.m. EST
Email: TeleLife@cumis.com
For LIFE Pages password reset requests and for Illustration and E-App support questions.
Phone: 1-866-822-2022
Monday to Friday from 7:00 am to 5:00 pm CST
Email: nbs_analysts@cooperators.ca
For general LIFE Pages support questions:
Phone: 1-800-263-9120 Ext. 605828
Monday to Friday, 8 a.m. to 8 p.m. EST
Email: techsupport@cumis.com
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